Carnival Cruise Lines - Frequently Asked Questions

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Browse through our Frequently Asked Questions and click on a topic for more detail. If you don't find what you're looking for, use the KEYWORD SEARCH function in the top right corner of the navigational bar. View Fun Ship FAQs video.


			Top 10 FAQs
			Can I wash my clothes while on board? Do I need to pack my Hair Dryer? How do I book my cruise online? How old do you have to be to travel alone? What amenities are in my stateroom? What are Carnival "Funship" Dollars? What are the new passport requirements? What is the Fountain Fun Card? What is the tipping policy onboard? What to Wear?

			"Funship" Dollars Gift Certificates
			What are Carnival "Funship" Dollars?

			"Fun Ship" Freddy
			Who is "Fun Ship" Freddy?

			Access to Money On Board
			Can I cash checks on board? Can I receive a cash advance on my credit card ? Can Traveler's Checks be cashed on board? Is there an ATM on board? What is Sail & Sign?

			Activities and Entertainment
			Are there golfing tours available? What activities are available on board?

			Age Policy
			Are there any age restrictions on board? Can I sail with my infant? How old do you have to be to travel alone?

			Airport/ Cruise Terminal Transfers
			Does Carnival Cruise Lines Offer Transportation Service Between the Airport and Pier?

			Alaska - U.S. Direct Program
			What is the U.S. Direct Program?

			Arranging Parties and Meetings
			Can I have a private party on board?

			AV Media Presents "Travelog"
			What is a Travelog?

			Baggage Information
			Do you have luggage restrictions? How Do I Report Damaged or Lost Luggage?

			Balcony
			How high are the balcony railings?

			Beverage Service
			Can I Bring Liquor On Board? What is the Fountain Fun Card?

			Booking Number
			How do I add my booking number to carnival.com?

			Booking Your Cruise Online
			How do I book my cruise online?

			Carnival's Vacation Protection Plan
			Are my airline tickets protected? Are there any exclusions? How do I file a claim? How do I get reimbursement if my bags and/or personal items are damaged/stolen/lost while I am traveling? If I require medical care while on my trip, are my medical bills covered? I have a pre-existing medical condition; why should I buy the plan? Is there help while I'm traveling? What does the plan offer? What happens if I need to cancel my cruise? What happens if my traveling companion cancels the trip, but I still want to travel? What if bad weather is predicted where I plan to travel? What is the Pre-Existing Condition exclusion? When does the plan go into effect and will it protect me for the entire length of my cruise? When is payment for the plan due and how do I enroll? Where can I call for more information? Who is considered an "Immediate Family" member under the plan? Why Should I purchase Carnival's Cruise Vacation Protection Plan? Will my current home, renters, credit card or other health insurance policies cover my trip?

			Carnival Casino "Ocean Players Club"
			Is there a Casino onboard?

			Carnival Incentives and Meeting Information
			Are deposits different for Full Ship Charters? Can I have a master account onboard like in a hotel? How do deposits work for my group? How do I plan shore excursions for my group? How do I plan the dining for my group? How do we secure meeting and function space on the ship? How Far out do companies usually plan a cruise? How is planning information transferred to the ship? What about AV equipment? What can we do that is unique for our group? What is the tipping policy for large groups? When are names and room lists required? Who will be my onboard contact?

			Carnival Vacation Packages
			Does Carnival Have Vacation Packages?

			Carnival Weddings
			Are flowers/photography included in the wedding packages? Can I get married on board? Can I renew my marriage vows onboard? How can I book a wedding? How many guests can I invite to my wedding? What about check in for my wedding day? What are the restrictions/policies for weddings on board? What is the cancellation policy for weddings on board? Will Carnival arrange my pre-cruise travel arrangements for my wedding?

			Carnival Youth Experience
			Are there any height requirements for Carnival's Twister Waterslide? Does it cost anything for Teens to participate? Do I need to bring my soda card to activities? Do they have to sign them up for activities? Do You Change Diapers? Do you provide meals and snacks? Do you take the children swimming? How do I get a list of activities onboard? Is Camp Carnival Available for Children Under 2? Is there a program for my children? What's the procedure for inappropriate behavior? What about Port Days? What are the beeper/phone policies onboard? How can you contact us? What are the fees for Babysitting? What are the ratios of staff to children? What are the Staff Qualifications for Camp Carnival? What does the 9-11’s Late Night Party consist of? What happens if my child becomes sick while at Camp Carnival? What is the age policy for Youth Programs? What is the cost for all Youth Programs? What kind of family activities do you offer? What kind of parties do you have onboard for the kids? What kind of rentals do you have?

			Cruise Ship Terminals - Parking/ Directions
			How do I get the South Locust Point Terminal (Port of Maryland)? How Do I Get to Port Canaveral? How Do I Get to Port Everglades? How do I get to the Houston Bayport Terminal How Do I Get to the Long Beach Cruise Terminal? How Do I Get to the Port of Baltimore? How Do I Get to the Port of Boston? How do I get to the Port of Charleston? How do I get to the Port of Dover? How Do I Get to the Port of Galveston? How Do I Get to the Port of Gulfport? How Do I Get to the Port of Jacksonville? How Do I Get to the Port of Miami? How do I get to the Port of Mobile? How Do I Get to the Port of New Orleans? How Do I get to the Port of NewPort News? How Do I Get to the Port of New York? How do I get to the Port of Norfolk? How Do I get to the Port of Philadelphia? How Do I get to the Port of San Diego? How Do I Get to the Port of San Juan? How Do I Get to the Port of Tampa?

			Debarkation
			What is the earliest I can book my return flight?

			Dining Options and Seating Assignments
			Can I get ice cream and frozen yogurt onboard? Can I get Pizza on the ship? Can I get sushi while onboard? Can I make reservations in the Dining Room? Can I View a Sample Breakfast Menu Online? Can I View A Sample Dinner Menu Online? Can I View a Sample Luncheon Menu Online? Can Special Diets be Accommodated? Dining Information Do You Offer A Children's Menu? How many formal nights are there? Is there assigned seating in the dining room? Is there room service?

			Dress Attire
			Is there a dress code for the dining room? What is Formal Dining Attire? What to Wear?

			Duty-Free Allowance
			What is Our Duty Free Allowance ?

			Embarkation Procedures
			How does the Embarkation Process Work? Important Embarkation Arrival Advisory and Embarkation Process Upgrade Information

			Gratuities/Tips
			What is the tipping policy onboard?

			Guests With Special Requirements
			Is there access onboard for guests with special requirements?

			Hurricanes
			What about hurricanes?

			Important Information on Europe Cruises
			Can I use FunPass Check-In for Europe Cruises? How does the Europe Embarkation process work? How do I book shore excursions for Europe? How do I claim my luggage? Rome Arrivals What's the earliest flight when debarking in Ft. Lauderdale? What about money? What documentation do I need to travel to Europe? What if my flight is delayed? What is my Duty Free Allowance? What is the earliest flight I can book? What type of clothing should I pack?

			Important New Passport Requirements
			What are the new passport requirements?

			In-Cabin Features
			Are there bathrobes in the staterooms? Are there electrical outlets in the staterooms? Are there minibars in the staterooms? Can I purchase beach towels on board? Do I need to pack my Hair Dryer? Do the doors between balconies open so guests can make one large balcony? Is there a safe in each stateroom? Is there a TV in my stateroom? What amenities are in my stateroom? What sleeping system can I expect in my stateroom?

			Laundry Services
			Are there Laundry Services available on board? Can I wash my clothes while on board?

			Medical Services
			Is There a Doctor on board?

			Onboard Rentals
			What can I rent on board?

			Past Guest
			How can I access my past guest number? Why am I seeing the message "Number associated with another user" when I try to access my past guest number?

			Payment Information
			Which forms of payment do you take?

			Photographic Experiences
			How much are photos on board?

			Pregnancy Policy
			What is Carnival's policy regarding guests who are pregnant?

			Religious Services
			Are there religious services on board?

			Security
			Are There Restrictions on What We Can Bring Aboard? Have security measures increased? Is There Security on board? What is the A-Pass Security System?

			Shore-to-Ship Communication
			Can I access the internet while on board? Can I call home while on board? Can I mail postcards while on board? Can I receive phone calls onboard? Can I use my cell phone on the ship?

			Spa Cabin non-smoking policy
			Is there a smoking policy for Spa Cabins?

			Spa Carnival
			Can I Get My Hair Done For Formal Night? How Do I make a Reservation for a Massage?

			Special Occasion Celebrations
			Do You Do Anything Special For Special Occasions?

			Traveling With Minors
			What is Carnival's policy regarding traveling with minors?

			VIP Check-In
			Carnival's VIP Check-In

			Visitor's Policy
			Can my friends visit me on the ship while in port?

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