Onboard Wheelchairs

Onboard Wheelchairs are limited for emergency use only. If you require the use of a wheelchair while onboard, you must bring your own, or rent one. Carnival will provide Wheelchair assistance for embarkation and debarkation Guests arriving at the designated port of departure should contact a Carnival Embarkation Host /Hostess once they arrive. Debarkation procedures will be printed in the Carnival Capers onboard.

Special Transfers

For transportation from the airport to the pier, Wheelchair Lift Transfers are available for guests with limited or no mobility. We must have your request for lift transfer service at least one week prior to sailing. Standard transfer charges apply. Please advise a Guest Access Services Representative if you require this service.

For wheelchair assistance at the airport terminals, please contact the air carrier directly.

Ship transfer / Shore tour options

At certain ports of call, small boats known as tenders are used to transport passengers from the ship to shore. Whenever possible, Carnival will attempt to permit guests using wheelchairs to proceed. However, certain of these tenders may not be accessible to individuals using wheelchairs, or the status of the tendering process at a particular port or under certain weather conditions may provide difficult for a safe transfer to take place. In each case, it will be the decision of the ship officials to determine, based on their evaluation of safety issues for our guests and crew, whether or not a guest using a wheelchair may board a tender. To obtain information about ports of call which require tendering, please contact Guest Access Services.

Carnival will make every effort to work with you to help you identify shore excursions to meet your needs. Information on shore options is available by calling our Guest Access Services Department or online.

Guest with Medical Requirements

Diabetes/ Medicine storage

Ships equipped with (mini-bars) with an average Temp. of 70F and 21C are: Conquest, Dream, Freedom, Glory, Legend, Liberty, Miracle, Pride, Spirit, Splendor and Valor. If a refrigerator is not available, medication may be stored with the Guest Services Desk available 24 hours a day. Sugar free substitute desserts are available onboard.

Dietary Needs

Carnival Cruise Lines can provide our guests with the following special dietary needs: Vegetarian, Low-Cholesterol, Low-Fat, Low-Carbohydrates, Low-Sugar, Gluten Free and Bland.  Kosher meals, Baby foods and formulas are not available onboard. If you have food allergies, please advise your dining staff once onboard, or contact a Guest Access Services Representative to discuss your requirements.

Dialysis

Carnival does not supervise dialysis machines or medications onboard. We do allow Peritoneal (self Dialysis). Guests must travel with all medical supplies and medications and self-Administer in cabin stateroom.

Oxygen

Guest using Oxygen and other breathing apparatus are responsible for traveling with their own supply of Oxygen and medications. Guest need to bring enough Oxygen to last the duration of the cruise, oxygen supply onboard the vessels are limited for emergency use only.

Deaf /Hard of Hearing

TTY Kits are available and include a Text telephone, Bed shaker, Smoke alarm, Door knocker and phone amplifier. Infrared systems are available in the main show lounges onboard some ships. Please contact the Guest Access Service Departments should you require a portable hearing kit. Infrared systems for the Hard of Hearing are available in the main show lounges onboard some of our vessels.

Blind/Low Vision

Braille is available in many areas of the ship. Large print literature can be provided with advance arrangements. Elevator Audio deck indicator

Service Animals

Carnival Cruise Lines does permit guest to travel on board with specially trained service animal (e.g., seeing eyed and hearing-ear dogs). Please note that many of our exciting ports of call have established strict entry requirements for animals. Therefore, guests with service animals who wish to disembark in ports of call should contact the Department of Agriculture to determine the policy of each destination regarding admission of service animals to the particular country. Pets are not permitted onboard.

For more information contact the Guest Access Services department at 800-438-6744 extension 70025 or Click here.